Okay so i bought a 50$ gift card from Rite-Aid and went to Amazon.com shortly to make an order on a rare oriental movie. Amazon had to buy it through a third party since they did not have it in their inventory. I paid 23 dollars for it and had it shipped to mail box. This third party had good reviews by the way. Then some odd days later Amazon claimed the package was delivered but what do you know I go to the mail box, nothing there. Its been about four weeks now and still nothing yet Amazon claims it has been already delivered. So I contact Customer care and they don’t respond.
This is my first time buying from Amazon btw. Never had a problem with Borders online ordering thing.
So what should I do?
Problems With Amazon.com Order!!?
By pay online Posted in: pay online
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Amazon can be a tricky place to order from. It seem you ordered from a third party seller which is their marketplace dept. Amazon allow people to sell thru them. Where is the proof item was delivered? Is there tracking or word of mouth? Amazon is most likely just reporting that the seller is telling them. Did you pay by credit card? If so dispute the charge. When you dispute a charge it forces the company to investigate. Contact the seller and ask for a tracking number. They should be able to provide one.
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